PRIVACY POLICY

14-06-2018

Your personal information. You leave this with us, because that is necessary if you want to place an order. We can imagine that you would like to know why we ask for your personal information and what we do. We will be happy to inform you about that. You have any questions, please let us know through our customer service centre.

Our website contains information about the products and services offered by MECS BV. We reserve the right, without prior notice, to make changes on this webshop. MECS BV takes the utmost care to the reliability and timeliness of the information displayed. However, it is possible that, over time, certain information changes, no longer correct or incomplete. Of course an error or inaccuracy in this webshop MECS BV improve right away. MECS BV is in no way liable for damage that is caused by using the information provided on this Web shop. MECS BV accepts no liability for websites/Web shops of third parties (left) and used by third parties privacy policy.


From whom do we process personal data and how do we get this data?

We process the personal data of anyone who has contacted mecs.nl, both business and private clients and partners. In this way we receive the information from you when you have visited our webshop, created an account, contacted the customer service department and you entered certain information on the webshop.

What do we do with your data and how long are these data stored?

We use your data for various purposes, namely to keep you informed of our services, products and offers. We use the information received from you, but also data collected by ourselves, such as information about your visit to our webshop. Below you can read which.
You can exercise the rights that relate to your data?
  • Deliver your order
For your order we need your name, e-mail address, address, payment details and VAT number and telephone number. With that we can deliver your order and keep you informed about your order. This information is necessary to execute the agreement that you have concluded with us. According to the law, we must keep the data related to your order for 7 years
  • Your account
In your account at MECS BV we store the following information: your name, address, telephone number, e-mail address, delivery and payment details, invoice and shipping address, VAT number, stored payment methods, downloads, your wish list and any newsletters . Particularly useful, because you do not need to enter this information every time. We also store data about your previous orders so that you can easily find them. We keep this information in your account as long as you are active with us as a customer. If you have not logged in with us for 7 years, we will delete all your data. In addition, you can request at any time.
  • Customer service
You can contact us via the: contact form or consult our some expert advise true: advice. You can also contact us by telephone during business hours, the telephone number is at the top of the webshop. To be able to help you with your questions, we use your information and we make annotations that we keep. Useful if you call us again. Details of the telephone conversation with you be registered. You helps us to analyses and improvement of our services.
  • Newsletters and e-mails
You can sign up for our various newsletters. So you can stay updated on our Business and developments. We have general and personal newsletters. The personal newsletters, we put together based on your data, such as previous orders. That makes the newsletter more interesting for you. You'll also receive emails if you give us permission, here with the aim to inform you about related or important things about our Business. Would you prefer not to receive emails or newsletters? You can sign out from your account. There you will see on the right a column with blue lettering, where at the bottom of ' newsletters '. If you click on this you can uncheck your subscription option: ' tender '. If you would like us to do this, please contact our customer service. Your data will be kept for your membership and when exiting your data up to 3 months.
  • Improve our store and service
We zijn voortdurend bezig onze dienstverlening te verbeteren. We verzamelen daarom gegevens van u die ons helpen om de bestelervaring van al onze klanten te verbeteren. Bovendien kunnen we uw gegevens gebruiken om u te vragen of u mee wilt doen aan een vrijblijvend klant- of marktonderzoek. Als u 7 jaar niet meer bij ons hebt ingelogd, verwijderen wij al uw gegevens. Bovendien kunt u op ieder moment een verzoek doen om bepaalde gegevens te laten verwijderen in uw account.
  • Catalog and promotions
  • If you request a catalog or documentation and/or if you sign up or participate in special offers, you give us personal information such as your name, address, telephone number, and e-mail address so we can fulfill your request. If you contact us we will store your details to them reasons. If you already have 5 years no contact with us, then your personal data will be deleted.
  • Google Adwords
We use this cookie, which makes clear what is effectively deployed media. Our storage period through Adwords is a period of max. 1 year.
  • Filling out online forms

All the data you on an online form, will be used only for that purpose where you defined your data for long periods. These are after 6 months, when you lost contact with us immediately deleted.


  • Online Succes

Online Success MECS BV uses the Online Success software to provide website visitors with a better and personalized experience on its website. The Online Success software creates a profile when you interact with the MECS BV website. Consider, for example, downloading a whitepaper or ebook. Your Online Success profile is unique to MECS BV. To ensure your privacy, this is never shared with third parties and is only available to you and MECS BV. You can view, change and / or delete your Online Success profile at all times, see this link: View portal. You can also activate a 'do not track' so that the Online Success software does not register your visits, see this link: Do not track

    .

Information and inspection
Of course you can see which personal data we process. We tell you more about the how and why we process data.
Rectification
Do you have the idea that we have wrong information from you? Please let us know, then we apply this to. The right of opposition For the processing of your personal data, you can appeal. It is about marketing? Then we will your data we use for commercial purposes, not more.
The right to be forgotten
In addition to the right to object, you have the option to submit a request for your personal information, outdated or incorrect and privacy sensitive information removed. In the case of the marketing activities, you can do a job on this right. This means that we for other purposes (for example, administration or deduplication) still have to process that data.


Complain to the AP
Do you think that we do not act in accordance with privacy laws? Then we hear that. You can about this after 25 may 2018 also complain to the AP. currently, you can only match the AP, via this form.


Revoke consent
For example, this possibility exists for receiving emails. If you want to withdraw consent to another processing, please contact us.

Retention periods
The data will not be kept longer than is necessary, for the purpose for which they are actually used. Also no longer than necessary, if you are watching a legal data retention (such as the fiscal data retention of 7 years). That is, the data will be deleted as soon as they are no longer necessary for the purpose for which they are used.


Third receivers
We give no personal information of our customers to third parties who want to use the data for marketing purposes. The data obtained will be shared with service companies that work for us, but these companies are not permitted to use or disclose this information, unless necessary for us to be able to carry out their work or to comply with legal requirements. We can, however, reveal your data if this is required by us.


Right to dataportabiliteit
Where the right to be forgotten partly already existed, is the right to of dataportabiliteit completely new. With this law, people can have some of their information from an organization in a common ‘file format '. With this right consumers greating more control over their own data. In addition, they benefit from extra convenience, when companies have regulated this as well. To switch from one to another provider, or requesting a quote at another provider, would have to be easier.

Rights of those involved in profiling
We collect information from you that help us to improve your ordering experience. Based on this information, a profile is created and your behavior can be predicted. We make a specific offer based on your profile and you will get to see information that came with your search behavior. If you object, you can discontinue the processing of personal data for direct marketing.


Provision to third parties

The data you give us enables us to provide to third parties if this is necessary for carrying out the purposes described above. So, we use a third party for:

  • Taking care of the internet environment of the AVG program; 
  • Taking care of the (financial) Administration; 
  • Taking care of newsletters and invitations; 
  • The support in providing our digital services such as hosting, maintenance and support of our webshop; 
  • Support our ad and marketingcamapgnes;
  • Delivering financial services such as: payment services, collection agencies and credit reporting agencies.

We never give personal data to other parties with whom we have entered into agreement no processors. We also provide no personal data to parties which are situated outside the EU. With these parties (processors), we, of course, make the necessary arrangements to ensure the security of your personal data. We will the information you provide will not provide to other parties, unless required to do so by law and allowed. An example of this is that the police in the course of an investigation (personal) data at our request. In such a case, we need to cooperate and are therefore obliged to give this information. We can also share personal data with third parties if you give us written permission. 

Security
We have taken appropriate technical and organisational measures to protect personal data against unlawful processing, for example, we have taken the following measures;

  • All persons acting on behalf of MECS BV of your data can take knowledge, are held to secrecy; 
  • We have a user name and password policy on all of our systems; 
  • We pseudonimiseren and ensure the encryption of personal data if circumstances so warrant; 
  • We make backups of the personal data to be able to recover physical or technical incidents; 
  • We test and evaluate our regularly measures; 
  • Our employees are informed about the importance of the protection of personal data.

How does MECS BV this Privacy Statement?
This Privacy Statement may be updated on a regular basis to make changes and catch connecting consequences to obtain and manage information. If changes are made to this document, you can see the date at the top of to state when it last happened. We reserve the right to make changes in the way we deal with data and to change the terms as described in this Privacy Statement and for which modifications to apply it to your data.
There are links to other websites on this webshop
There are links to other websites which are completely independent operation of MECS BV and where we have no control over. We provide only links to other websites for your information and convenience for you.


How can I contact MECS BV?
If you want us to update your address details, remove your name from our mailing list or if you have any questions about (the protection of) your personal details, please contact us in one of the following ways:


- By telephone: +31 (0)184 490 740 
- Via our contact form
- By e-mail: klantenservice@mecs.nl

Your details will then be corrected as quickly as possible.